--- title: Settings you can configure from the portal description: As a Venue Manager you can use the Settings screen to update security and display settings for your account. --- [Skip to content](https://knowledge.scantek.com/knowledge/settings-you-can-configure-from-the-portal#main-content) English Show submenu for translations [easyAML](https://scantek.com/) - [Default HubSpot Blog](https://scantek-com-au-8195840.hs-sites.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://scantek-com-au-8195840.hs-sites.com/blog) - English Show submenu for translations - [Log in](https://portal.ve.scantek.cloud/) [Log in](https://portal.ve.scantek.cloud/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://knowledge.scantek.com/knowledge?hsLang=en) 2. [Venue Entry](https://knowledge.scantek.com/knowledge/venue-entry?hsLang=en) 3. [Venue Entry Management Portal](https://knowledge.scantek.com/knowledge/venue-entry?hsLang=en#venue-entry-management-portal) # Settings you can configure from the portal ## As a Venue Manager you can use the Settings screen to update security and display settings for your account. The Settings page allows you to change settings for the Venue Entry App as well as your account. To access your venue Settings: 1. Click the drop-down arrow in the top right corner. 2. Click **Settings**. #### Updating your venue name In the settings screen you can update your venue name if needed and this change will be displayed in the mobile app in the top left corner.  #### **Portal auto-logout timeout** Set the timeframe for when the management portal automatically logs you out.  Before the logout happens the user is presented with a countdown to warn them and they will be able to choose to continue or log out. The default is 30 seconds.  Depending on whether you selected "Remember me" when you first logged in, you may need to verify your login again with a code sent to your email.  The "Remember me" setting stays in place for 30 days. #### App auto-logout timeout Set the timeframe for when the mobile devices automatically log operators out.  Before the logout happens the user is presented with a countdown to warn them and they will be able to choose to continue or log out. The default is 30 minutes.  If you input 0, then the default of 30 minutes is set.  Depending on whether the operator has selected "Remember me" when they first logged in, they may need to verify their login again with a code sent to the applicable email address.  The "Remember me" setting stays in place for 30 days. To save changes, click out of the editable fields. All changes are saved automatically. Read our article [Recommended security practices for venues](https://knowledge.scantek.com/knowledge/recommended-security-practices-for-venues?hsLang=en) to learn more about using these settings.     - [Person being verified](https://knowledge.scantek.com/knowledge/person-being-verified?hsLang=en#main-content) - [Getting started](https://knowledge.scantek.com/knowledge/person-being-verified?hsLang=en#getting-started) - [Capturing document details](https://knowledge.scantek.com/knowledge/person-being-verified?hsLang=en#capturing-document-details) - [Submitting your ID check](https://knowledge.scantek.com/knowledge/person-being-verified?hsLang=en#submitting-your-id-check) - [About the identity verification process](https://knowledge.scantek.com/knowledge/person-being-verified?hsLang=en#about-the-identity-verification-process) - [Service fees](https://knowledge.scantek.com/knowledge/person-being-verified?hsLang=en#service-fees) - [Scantek VOI Portal users](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#main-content) - [User accounts and logging in](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#user-accounts-and-logging-in) - [Getting Started](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#getting-started) - [Start VOI Request](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#start-voi-request) - [Capture Identity Documents](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#capture-identity-documents) - [Review VOI Outcomes](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#review-voi-outcomes) - [Manage VOI results](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#manage-voi-results) - [I need a little extra help - Customer Service](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#i-need-a-little-extra-help-customer-service) - [Payment](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#payment) - [Venue Entry](https://knowledge.scantek.com/knowledge/venue-entry?hsLang=en#main-content) - [Venue Entry Management Portal](https://knowledge.scantek.com/knowledge/venue-entry?hsLang=en#venue-entry-management-portal) - [User accounts and logging in](https://knowledge.scantek.com/knowledge/venue-entry?hsLang=en#user-accounts-and-logging-in) - [Venue Entry Mobile App](https://knowledge.scantek.com/knowledge/venue-entry?hsLang=en#venue-entry-mobile-app) - [Banned patrons](https://knowledge.scantek.com/knowledge/banned-patrons?hsLang=en) - [Release notes](https://knowledge.scantek.com/knowledge/release-notes?hsLang=en) - [What's New](https://knowledge.scantek.com/knowledge/whats-new?hsLang=en) - [Default HubSpot Blog](https://scantek-com-au-8195840.hs-sites.com/blog) [![Chill listening crop-3](https://knowledge.scantek.com/hs-fs/hubfs/SCANTEK_logo-1.png?width=161&height=24&name=SCANTEK_logo-1.png "Chill listening crop-3")](https://www.scantek.com) support@scantek.com - 1300 552 106 Copyright © 2026, easyAML