Help Centre
Log in
Go to Customer Portal
Person being verified
Person being verified
Getting started
Capturing document details
Submitting your ID check
About the identity verification process
Service fees
Scantek VOI Portal users
User accounts and logging in
Getting Started
Start VOI Request
Capture Identity Documents
Review VOI Outcomes
Manage VOI results
I need a little extra help - Customer Service
Payment
Venue Entry
Venue Entry Management Portal
User accounts and logging in
Venue Entry Mobile App
Banned patrons
Release notes
Back to home
Help Centre
Person being verified
Person being verified
Getting started
Capturing document details
Submitting your ID check
About the identity verification process
Service fees
Scantek VOI Portal users
User accounts and logging in
Getting Started
Start VOI Request
Capture Identity Documents
Review VOI Outcomes
Manage VOI results
I need a little extra help - Customer Service
Payment
Venue Entry
Venue Entry Management Portal
User accounts and logging in
Venue Entry Mobile App
Banned patrons
Release notes
Person being verified
Verifying Victorian Driver Licences December 2022
Error Message appears during your Transaction
Getting started
How to safely scan a QR code with your smart phone
Where is my link?
COVID-19 Vaccination Certificate Q&As
Is my device compatible?
When I click on the link it says my device or browser is unsupported
I can't enable the camera or location settings
What if I stop during the verification process?
General troubleshooting steps
See more
Capturing document details
Birth certificate troubleshooting tips
How to find your Drivers License card number
How to scan a NSW Digital Drivers Licence
Submitting your ID check
How do I know the verification process is complete?
About the identity verification process
What technology does Scantek's VOI solution use?
Why do I have to verify my identity?
What documentation do I need to verify my identity?
How does Scantek protect my personal information?
Service fees
Paying for your verification
