The End Customer payment solution allows you to choose if your customer pays for our service directly.
The End Customer payment a custom feature available to organisations on request. Please contact our team if you would like to know more.
- Log in to the Scantek Management Portal
- On the Transaction List screen select Add New to create a new request
- If your account has been granted access to the End User Billing feature then you will see the below.
- Select the "Collect payment from client" option. Note: To have this option set as your default billing method you will need to request this from your account manager or our support team support@scantek.com.au.
- Complete all relevant fields in the request form and click Send.
Note:
If you have selected for your client to pay then the verification process will include online payment steps. The payment is pre-authorised at the beginning of the process and only charged after your client has completed the identity verification steps. Your client has the option to enter their email address to receive a receipt. The payment will be made to Scantek via our online payment service provider.