Before using your Scantek device, please connect the device to your venue's secure Wi-Fi network.
Your Scantek device connects to your venue's secure Wi-Fi network. This can be set up as follows:
How to connect to your venue's Wi-Fi
- Unlock the iPad
- Go to Settings
- Tap Wi-Fi
- Select your venue Wi-Fi network from the list
- Enter the Wi-Fi password
- A blue tick will appear next to the Wi-Fi Network once the Venue Entry device is connected
Scantek strongly recommends not connecting your mobile device to any unsecured Wi-Fi network or free public Wi-Fi network.
What if the Wi-Fi connection fails?
As a failsafe, the device you receive from Scantek has an eSIM that will connect to the internet automatically if the Wi-Fi connection is broken. This means you can continue to scan IDs without disruption, and can reconnect to your venue Wi-Fi once it is restored.