1. Help Centre
  2. Venue Entry
  3. Venue Entry Management Portal

How To Add People To Your Custom List

Find out how you can include people into your customised list. Whether they're VIP Patrons, Banned Patrons, or any other category in your Entry Management Space.

  • To begin, please access the portal by logging in with your Manager Access Account.
  • Select the PatronsTab

  • There are two methods for adding a patron to your custom list: you can either manually enter their information or locate the patron you wish to include.
  • To begin, we will first guide you through the process of locating a patron who is already scanned at your venue. Later in this article, we will provide instructions on how to manually add a new patron.
  • After locating the patron you wish to include, simply click on their name to view additional details.
  • You will be presented with the option to 'Add to Custom List'.

  • Upon clicking the 'Add to Custom List' button, a new pop-up window labeled 'Add to Custom List' will appear.

  • In this section, you will have the opportunity to provide additional details, including the patron's Name, Age, Date of Birth (DOB), Duration on the custom list, Reason for inclusion, and the specific List to which they will be added.

  • After selecting the appropriate list for the patron, you may proceed to enter any additional details and notes as needed.
  • Once you have entered all necessary information, be sure to save your entry to complete the process.
  • All patrons in your custom lists will be found in your Customs Lists tab.

  • Here is also where you will be able to manually add someone to the list by clicking on
    '+ Add to Custom List'.
  • Upon clicking the 'Add to Custom List' button, you will be guided through the process of manually entering all necessary information, including the option to upload a Patron Photo.

  • Once you have filled out all the relevant information, just save your entry!

You have now successfully added someone to your custom list.