---
title: What technology does Scantek's VOI solution use?
description: How Scantek keeps your identity safe and secure
---

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1. [Help Centre](https://knowledge.scantek.com/knowledge?hsLang=en)
2. [Person being verified](https://knowledge.scantek.com/knowledge/person-being-verified?hsLang=en)
3. [About the identity verification process](https://knowledge.scantek.com/knowledge/person-being-verified?hsLang=en#about-the-identity-verification-process)

# What technology does Scantek's VOI solution use?

## How Scantek keeps your identity safe and secure

Scantek’s Identity Verification ecosystem uses advanced technologies - it is much safer than sending your documents via email; reading your personal details out over the phone or providing a copy that is left on someone's desk. 

#### **Advanced Machine Learning**

For many document types, machine learning is used to identify, classify and extract information from your ID with minimal input. Our machine learning system is constantly being updated in real time to ensure it delivers fast, accurate results. 

#### **Facial biometrics **

Like your fingerprint, your facial features are used to protect your identity. By capturing your facial features and comparing against your ID stops others from fraudulently using your identity. Head movements are randomised so that no ‘fake selfies’ are used.

#### **Security at every step  **

Scantek operates using Transport Layer Security protocols which ensures end-to-end security to ensure that captured information remains secure and is only read by the intended people. As a digital system, there is no paper trail to put your personal information at risk.

- [Person being verified](https://knowledge.scantek.com/knowledge/person-being-verified?hsLang=en#main-content)

    - [Getting started](https://knowledge.scantek.com/knowledge/person-being-verified?hsLang=en#getting-started)
    - [Capturing document details](https://knowledge.scantek.com/knowledge/person-being-verified?hsLang=en#capturing-document-details)
    - [Submitting your ID check](https://knowledge.scantek.com/knowledge/person-being-verified?hsLang=en#submitting-your-id-check)
    - [About the identity verification process](https://knowledge.scantek.com/knowledge/person-being-verified?hsLang=en#about-the-identity-verification-process)
    - [Service fees](https://knowledge.scantek.com/knowledge/person-being-verified?hsLang=en#service-fees)
- [Scantek VOI Portal users](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#main-content)

    - [User accounts and logging in](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#user-accounts-and-logging-in)
    - [Getting Started](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#getting-started)
    - [Start VOI Request](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#start-voi-request)
    - [Capture Identity Documents](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#capture-identity-documents)
    - [Review VOI Outcomes](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#review-voi-outcomes)
    - [Manage VOI results](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#manage-voi-results)
    - [I need a little extra help - Customer Service](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#i-need-a-little-extra-help-customer-service)
    - [Payment](https://knowledge.scantek.com/knowledge/scantek-voi-portal-users?hsLang=en#payment)
- [Venue Entry](https://knowledge.scantek.com/knowledge/venue-entry?hsLang=en#main-content)

    - [Venue Entry Management Portal](https://knowledge.scantek.com/knowledge/venue-entry?hsLang=en#venue-entry-management-portal)
    - [User accounts and logging in](https://knowledge.scantek.com/knowledge/venue-entry?hsLang=en#user-accounts-and-logging-in)
    - [Venue Entry Mobile App](https://knowledge.scantek.com/knowledge/venue-entry?hsLang=en#venue-entry-mobile-app)
- [Banned patrons](https://knowledge.scantek.com/knowledge/banned-patrons?hsLang=en)
- [Release notes](https://knowledge.scantek.com/knowledge/release-notes?hsLang=en)
- [What's New](https://knowledge.scantek.com/knowledge/whats-new?hsLang=en)

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