Learn what features are available in our portal and how to use them.
User Accounts and Logging in
- Log in to the Venue Entry Management Portal
- Managing Venue Entry user accounts
- How many login accounts do I need?
- Recommended security practices
Setting and Recovering Passwords
Viewing and managing scanned patrons
Bans
- Who can ban a patron?
- Types of bans shown in the portal
- Viewing bans
- Filtering bans
- Smart search for bans
- What the ban statuses mean
- What the ban results mean
- How to create a ban
- How to approve a ban
- How to reject a ban
- How to delete a ban
- FAQs on reversing a ban decision