If you forget your password to the Scantek Management Portal you can reset it using the email and mobile number provided when your account was created.
| Step 1 | Navigate to the Management Portal and click the [Password Recovery] link |  |
| Step 2 | Enter the email and mobile number advised at account creation and click [Recover] |  |
| Step 3 | Check your email for a reset code. Copy the code from the email and return to the password reset screen. | Troubleshooting tip: Check your Junk folder if the confirmation email doesn't arrive in your inbox |
| Step 4 | Paste the code into the top field. | Troubleshooting tip: Depending on your browser settings, the top field may display your email address. Delete your email address and enter the security code instead. |
| Step 5 | Enter a new password in the second field, and confirm it again in the bottom field. | Passwords need to be a minimum of 12 characters |
| Step 6 | Click [Submit] |