How do I recover my password?

If you forget your password to the Scantek Management Portal you can reset it using the email and mobile number provided when your account was created.

Step 1 Navigate to the Management Portal and click the [Password Recovery] link 
Step 2 Enter the email and mobile number advised at account creation and click [Recover]
Step 3 Check your email for a reset code.  Copy the code from the email and return to the password reset screen. Troubleshooting tip: Check your Junk folder if the confirmation email doesn't arrive in your inbox
Step 4 Paste the code into the top field.  Troubleshooting tip: Depending on your browser settings, the top field may display your email address.  Delete your email address and enter the security code instead.
Step 5 Enter a new password in the second field, and confirm it again in the bottom field. Passwords need to be a minimum of 12 characters
Step 6 Click [Submit]