Skip to content
English
Show submenu for translations
Default HubSpot Blog
Open main navigation
Close main navigation
Default HubSpot Blog
English
Show submenu for translations
Log in
Log in
Hello. How can we help you?
There are no suggestions because the search field is empty.
Help Centre
Scantek VOI Portal users
Scantek VOI Portal users
User accounts and logging in
How do I log into the Scantek VOI Management Portal?
How do I recover my password?
Managing user accounts
Getting Started
How do I complete a VOI request for a property transaction?
What is the Transaction List?
How do I search using the Management Portal?
Start VOI Request
How do I send a VOI request?
How do I Scan ID in Person?
How do I use the In-Person Verification of Identity (VOI) method?
What documents are accepted in a standard multi-doc workflow?
What documents are accepted as part of the international document workflow?
VOI Document Selection - Mixed
See less
▼
Capture Identity Documents
FAQs - Changes to Drivers License verification
Request additional documents to support a verification request
Review VOI Outcomes
How do I interpret the ID check results?
Understanding Online Fraud Indicators
How do I interpret the Facial Comparison?
How do I force match VOI results?
Manage VOI results
When is it OK to force match a verification?
Archiving and unarchiving a VOI transaction record
How do I export individual VOI results?
Upload additional documents on behalf of the Subject
Viewing audit logs
How do I complete the Confirm Review stage?
See less
▼
I need a little extra help - Customer Service
What can Customer Service Support help with?
Payment
Using the End Customer payment option and your agreement with us
How to request End Customer payment
![Scantek-logo-black.svg]](https://knowledge.scantek.com/hubfs/Scantek-logo-black.svg){kind=logo}